Last updated: January 1, 2025
These Supplemental Terms govern specific aspects of our acquiring, banking, and payout services, in addition to the general Terms of Service.
Payment processing is provided through licensed acquiring partners. Approval is subject to underwriting review. Transaction limits, reserves, and chargeback rules of applicable card networks apply. You are responsible for PCI DSS compliance.
Business accounts and IBANs are provided by regulated banking partners. Account opening is subject to the partner's KYC requirements. Funds may be covered by applicable deposit protection schemes. SWIFT, SEPA, and local rail availability varies by partner and jurisdiction.
Payout delivery times vary by country, currency, and rail. You are responsible for beneficiary accuracy. Failed payouts due to incorrect details may incur return fees. Sanctions screening is performed on all beneficiaries.
FX services are provided on a spot basis. Rates are indicative until confirmed at execution. We do not provide forward contracts, options, or derivative FX products.
Processing for unlicensed gambling, transactions involving sanctioned parties, shell company structures designed to obscure ownership, and any activity breaching banking partner regulations are expressly prohibited.
For questions, contact legal@novapayments.com.