Privacy Policy

Last updated: January 1, 2025

1. Introduction

Nova Payments Ltd is committed to protecting the privacy and security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data.

2. Information We Collect

We collect identity information (name, ID documents), business information (company name, registration, financials), contact information (email, phone, address), transaction data (amounts, currencies, beneficiaries), and technical data (IP address, browser, device).

3. How We Use Your Information

We use collected information to provide the Services, conduct KYC/AML verification, process transactions, comply with legal obligations, detect fraud, and improve our Services.

4. Information Sharing

We may share information with banking partners, regulatory authorities, service providers, and in response to legal processes. We do not sell your personal information.

5. Data Security

We implement AES-256 encryption at rest, TLS 1.3 in transit, access controls, and regular security assessments.

6. Data Retention

We retain data for as long as your account is active and for a minimum of 7 years after closure, as required by anti-money laundering regulations.

7. Your Rights

Depending on your jurisdiction, you may access, correct, delete, restrict, or port your data. Contact privacy@novapayments.com to exercise these rights.

8. International Transfers

Your data may be transferred to jurisdictions outside your country of residence with appropriate safeguards in place.

9. Changes

We may update this Policy from time to time. Material changes will be communicated via email or the platform.

10. Contact

For privacy inquiries, contact privacy@novapayments.com.